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discount on holidays

faq

 

1. What's your shipping methods?

2. Can you expedite my order?

3. What is your return policy?

4. What's your payment methods?

5. What's my tracking number?

6. I don't know which size to order?

7. When will i get a response for my question(s)?

 

1. What's your shipping methods and timeframes?

 

Standard shipping takes 7-10 working days approximately.

 

2. Can you expedite my order?

 

It depends on the item(s) you ordered, some items may ship directly from our manufacturer that cannot be expedited.

 

3. What is your return policy?

 

Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 60 days from the date of delivery.Returns must be in original condition, unworn/unused with original tags and labels.Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 20 business days.Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed. Please note: Customized items are final sale and cannot be returned.

 

4. What's your payment methods?

 

We can accept Visa and MasterCard.

 

 

5.What's my tracking number?

 

The tracking number will be updated to your account dashboard after your order is shipped. You can also contact us and request a tracking update.

 

6. I don't know which size to order?

 

Just contact us and let us know your height, weight and shape, we will give you a size suggestion.

 

7. When will i get a response for my question(s)?

 

An average response time is 7-12 hours, our customer service team will get back to you via email.